Chat2Fix Privacy Policy

Last updated: March 2025

What data we collect

• Identity data: full name, phone number, professional license details.
• Usage data: WhatsApp messages, job form submissions, response times.
• Payment data: Stripe customer ID, quote acceptance timestamps.

How we use your data

We process personal data to match customers with labors, send operational messages, improve fraud prevention, and meet legal obligations.

Data sharing

We share data with Meta (WhatsApp), Twilio, Stripe, Supabase, and Redis providers. Each partner receives only what is required to deliver the service.

Data retention

We retain job records for 36 months unless legislation requires longer storage.

Contact

Request access, export, or deletion by emailing privacy@chat2fix.com.